If you need an appointment for your child, but schedules are tight, MyChart FastPass may be just what the doctor ordered.
FastPass enables the doctor’s office to add your child to an electronic waiting list, and you receive email or text alerts through MyChart when an earlier time slot becomes available. You can then accept the new appointment or decline the offer (or simply ignore it) to keep your current appointment.
Families must act quickly, though. An open time slot is offered to all patients on the wait list who meet the criteria for that specific appointment and is awarded to the first family that accepts it. Be aware, new appointments offered aren’t always at the same location as your original appointment.
If a family tries to accept an appointment that another family already has taken or the offer has expired, they will see a message telling them the appointment offer is no longer available. The family will remain on the wait list until another appointment becomes available.
FastPass is available across Akron Children’s pediatrician offices and most specialty departments. Ask your doctor’s office to place you on the wait list, or you can add your child in MyChart by clicking “Get on the Wait List” on the Appointment Details page.
To ensure you receive the FastPass notifications, update your contact information in your MyChart account. Log onto MyChart and select the appropriate patient. In the Main Menu, scroll down to Account Settings and click “Communication Preferences.” Here, you can update your email address, mobile phone and notification preferences.
For more information about FastPass or MyChart in general, call 330-543-4400 or email mycharthelp@chmca.org.
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